Making the Boat Go Faster: How Gore Health is Using AI
Artificial Intelligence is transforming healthcare, and at Gore Health we're focused on using it in practical ways that save time, reduce administration, and support better patient care. Our approach is simple: use AI where it adds value, while keeping people and clinical expertise at the centre of every decision.
Kahu + MoleMap: Earlier Skin Cancer Detection
Kahu, an AI tool developed by MoleMap, analyses skin lesion images and helps identify lesions that may need closer review.
The technology supports clinicians by providing additional information, while final diagnosis and treatment decisions remain with specialist dermatologists. By combining AI with clinical expertise, Kahu is helping improve the accuracy of referrals and early detection efforts.
Heidi: Giving Clinicians More Time for Patients
Heidi is an AI-powered clinical documentation assistant that listens to consultations, transcribes conversations, and generates clinical notes.
Used across General Practice, Allied Health, and the Emergency Department, Heidi reduces the time clinicians spend on documentation, allowing them to focus more on patient care. The platform has become an important tool for improving efficiency and reducing workload.
Medtech AI: Streamlining Clinical Documentation
Integrated within Medtech Evolution, Medtech AI can convert consultations into structured clinical notes, referral letters, and patient correspondence.
By reducing manual data entry and integrating information directly into patient records, the technology has the potential to save clinicians valuable time during consultations while improving workflow efficiency.
Contented AI: Smarter Meeting Management
Across Gore Health's business units, Contented AI is helping reduce the burden of meeting administration.
The platform records and transcribes meetings, creates summaries and minutes, and generates action plans with minimal effort. What once took hours can now be completed in minutes, freeing staff to focus on higher-value work.
AI Supporting Human Resources
As a lean organisation, Gore Health uses AI-powered tools from Peninsula Group HR to provide quick access to employment, and compliance information.
The system helps answer routine HR questions while experienced human advisors remain available for more complex matters. It is another example of technology enhancing support, not replacing expertise.
Microsoft Copilot
Microsoft Copilot has quickly become a valuable productivity tool across Gore Health. Staff use it to assist with presentations, document creation, position descriptions, communication drafting, research, and summarising information.
Alongside other AI tools, Copilot is helping teams work more efficiently while maintaining appropriate oversight and professional judgement.
Technology That Supports People
For Gore Health, AI is not about replacing people. It is about reducing repetitive tasks, improving access to information, and creating more time for meaningful work.
Whether supporting clinicians, administrators, managers, or HR processes, AI is helping our teams focus on what matters most: delivering quality healthcare and supporting our communities.
